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Accessibility
For all visitorsAccessibility for all visitors
We aim to be a museum for everyone, which is why we do everything possible to make the museum as accessible as possible for all visitors. We are a wheelchair-friendly museum and are constantly seeking improvements to make the visit appealing to as many people as possible. Please keep in mind that on busy Saturday or Sunday afternoons, moving around may be slightly more difficult due to limited space.
General facilities
- Assistance dogs allowed
- Sensory experience
- Accessible building
- Rest areas
For people with reduced mobility
- Stairs with handrails
- Accessible elevator
- Barrier-free building and passages are sufficiently wide
- Wheelchair-friendly toilet
- Mobile card payment
Not present
- Personal assistant
- Access without thresholds and steps are bridged by a ramp
Disabled visitors
For disabled visitors, there is a wheelchair entrance with a platform lift to the left of the museum’s main entrance. Our colleagues can operate the lift for you. If you are in front of the museum, please call us at +31 (0)20 42 11 656 and we will come outside to assist you.
Facilities in detail
Elevator
There is an elevator in the museum that can take you to all floors and rooms in the museum.
Accessible toilet
The Grachtenmuseum has an adapted toilet equipped with grab bars, a low sink, and an alarm cord.
Adapted cloakroom
Downstairs in the museum, we have an adapted cloakroom that is also accessible for wheelchair users.
Disabled parking space
The nearest disabled parking space is located opposite the museum entrance. Another option is at Molenpad number 17, approximately 300 meters from the museum entrance.
Portable folding chairs
In some rooms, there are no seating areas, which is why we have handy lightweight folding chairs available that you can take with you through the museum to sit down whenever you wish. If you would like to use one, our colleagues at the ticket desk can lend you a folding chair.
Loaner wheelchair
We have a wheelchair available for loan at the museum. If you wish to use our wheelchair, you can reserve it by calling +31 (0)20 42 11 656 or by sending an email to mail@grachten.museum.
Hearing impairment
We have a printed script of the audio tour available for people with a hearing impairment. The printed script is available for free at the ticket desk.
Assistance
If you are unable to visit the museum independently, you may bring a companion for free. If you require assistance during your visit to our museum, we are happy to help; if you have any questions regarding this, please call us at +31 (0)20 42 11 656 or email us at mail@grachten.museum. One of our colleagues will then assist you during your visit.
Assistance dogs
Assistance dogs, such as guide dogs for the blind, are permitted in the museum. We do ask that dogs be kept on a leash.
Please note
There are thresholds 3 cm high throughout the entire museum.
The narrowest doorway is 80 cm wide.
Unfortunately, it is not possible to visit the museum with a mobility scooter.
Our partners in accessibility
Eline Duk from The Spoonies Community (left) and Josephine Rees from Able Amsterdam (right)
Able Amsterdam
We are a proud partner of Able Amsterdam. They advise us on accessibility and how we can improve. On the Able Amsterdam website, you will find more wheelchair-friendly places in Amsterdam.
Click the button below to read about Josephine's experience at the Grachtenmuseum.
Able Amsterdam blog post ›
In collaboration with Able Amsterdam for advice and improvement of accessibility.
The Spoonies Community
Eline from The Spoonies Community visited our museum as an expert by experience and works together with Josephine.
On her blog, Eline shares what it is like for her to live with a chronic illness. Additionally, she also shares recipes, good books, and fun accessible travel destinations.
Click the button below to read about Eline's experience at the Grachtenmuseum.
The Spoonies Community blog post ›
