At the Museum of the Canals, we want to be a museum for everyone. We strive to make the museum as accessible as possible for all our visitors and continuously seek out improvements to make a visit to our museum attractive for all. Please keep in mind that on busy Saturday- and Sunday afternoons it can be more challenging to move around due to limited space.

Visitors who use a wheelchair or have limited mobility

The museum has a step-free, wheelchair-friendly platform lift next to the main entrance. When you arrive at the museum entrance, please call us at +31 (0)20-4211656. A member of staff will come out to assist you and operate the platform lift.

Inside the museum there is a lift to every floor and exhibition space. The museum also has a wheelchair-friendly toilet.

Disabled parking

The nearest disabled parking space is located at Molenpad number 17 approximately 300 metres from the museum entrance.

Service dogs

Service dogs (such as guide dogs for visitors who are blind or partially sighted) are permitted in the museum. We kindly ask that you keep your dog on a leash at all times.

Portable folding stools

A number of rooms in the museum do not have a place to sit down. As a result, we have lightweight portable folding stools available to our visitors. If you would like to borrow a portable folding stool during your visit, please ask one of your staff members at the box office.

Visitors who are deaf or hard of hearing

For visitors who are deaf or hard of hearing we offer paper copies of the audio tour script. The paper copy is free and can be picked up at the box office.

Bringing a companion

If you are unable to visit the museum independently you may bring a companion with you free of charge.

Our staff members are more than happy to answer any questions you may have. Feel free to contact us at +31 (0)20 42 11 656 or Should you require additional help during your visit, we will gladly assist you at our museum.

Please note

– There are thresholds of 3 cm high throughout the museum

– The narrowest door opening is 80 cm wide

– Unfortunately it is not possible to visit the museum with a mobility scooter

Able Amsterdam

We are a proud partner of Able Amsterdam. They provide us with accessibility feedback and advise us on how we can improve. On the Able Amsterdam website you will find more information about wheelchair-friendly places in Amsterdam.


Monday: 12:00 PM – 5:00 PM
Tus – Sun: 10:00 AM to 5:00 PM

Closed: December 25th, January 1st and
April 27th


Herengracht 386, 1016 CJ, Amsterdam

+31 (0)20 42 11 656