Accessibility
At the Museum of the Canals, we want to be a museum for everyone. We strive to make the museum as accessible as possible for all our visitors and continuously seek out improvements to make a visit to our museum attractive for all. Please keep in mind that on busy Saturday- and Sunday afternoons it can be more challenging to move around due to limited space.
General accessibility provisions
General accessibility provisionsPresent, available or allowed
- Service dog allowed
- Sensory experience
- Accessible building
- Rest areas
Provisions for people with reduced mobility
Provisions for people with reduced mobilityPresent, available or allowed
- Stairs with handrail
- Accessible lift
- Barrier-free building and passageways that are sufficiently wide
- Wheelchair-friendly restroom
- Mobile payment
Not present, not available or not allowed
- Personal assistant
- Barrier-free access and steps accompanied by ramp
Visitors who use a wheelchair or have limited mobility
The museum has a step-free, wheelchair-friendly platform lift next to the main entrance. When you arrive at the museum entrance, please call us at +31 (0)20-4211656. A member of staff will come out to assist you and operate the platform lift.
Elevator
Inside the museum there is a lift to every floor and exhibition space.
Adjusted toilet
The museum has an adjusted toilet with grab rails, a low sink, and an alarm cord
Cloakroom
Downstairs in the museum we have an adapted cloakroom that is also accessible for wheelchair users.
Disabled parking
The nearest disabled parking space is opposite the entrance to the museum. Another option is at Molenpad number 17, about 300 meters from the entrance of the museum.
Lightweight collapsible chairs
A number of rooms in the museum do not have a place to sit down. As a result, we have lightweight portable folding chairs available to our visitors. If you would like to borrow a portable folding stool during your visit, please ask one of your staff members at the box office.
Loan wheelchair
We have a wheelchair available for loan in the museum. If you would like to use our wheelchair, you can reserve it by calling +31 (0)20 42 11 656 or by sending an email to mail@grachten.museum.
Visitors who are deaf or hard of hearing
For visitors who are deaf or hard of hearing we offer paper copies of the audio tour script. The paper copy is free and can be picked up at the box office.
Service dogs
Service dogs (such as guide dogs for visitors who are blind or partially sighted) are permitted in the museum. We kindly ask that you keep your dog on a leash at all times.
Bringing a companion
If you are unable to visit the museum independently you may bring a companion with you free of charge.
Our staff members are more than happy to answer any questions you may have. Feel free to contact us at +31 (0)20 42 11 656 or mail@grachten.museum. Should you require additional help during your visit, we will gladly assist you at our museum.
Please note
- There are thresholds of 3 cm high throughout the museum
- The narrowest door opening is 80 cm wide
- Unfortunately it is not possible to visit the museum with a mobility scooter
Eline Duk from The Spoonies Community (left) and Josephine Rees from Able Amsterdam (right)
Able Amsterdam
We are a proud partner of Able Amsterdam. They provide us with accessibility feedback and advise us on how we can improve. On theAble Amsterdam website you will find more information about wheelchair-friendly places in Amsterdam.
Click on the button below to read about Josephine’s experience at our museum.
The Spoonies Community
Eline from The Spoonies Community has visited our museum as an experiential expert together with Josephine.
On her blog, Eline shares what it’s like for her to live with a chronic illness. In addition, she also shares recipes, good books and fun accessible travel destinations.
Click on the button below to read about Eline’s experience at our museum.